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REPORT AN OUTAGE:

715-677-2211 | 1-800-377-2932 | CWEC OUTAGE MAP | NATIONAL OUTAGE MAP

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  • To report a power outage please call 1-800-377-2932.
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Outage Notification

SIGN UP FOR FREE OUTAGE NOTIFICATIONS

Outage%20Notification.png

Give us your meter or account number and your cell phone number and we'll send you a text message if the power goes out at your service location.

Click Here to Get Started

Standard text message rates may apply based on your plan with your mobile phone carrier.  

Enroll to Receive Outage Notification
1. What does it do?

Alerts you when Central Wisconsin Electric Cooperative (CWEC) is aware of an outage that affects your meter.

2. Why should I sign up?

This service lets you know we are aware of the outage at your location and when it has been restored. As an example, if you left for work and there was no power, you would know when power has been restored. We'll also send an estimated time of power restoration and outage cause, whenever possible.

3. When does it notify you?

When CWEC’s outage management system predicts an outage based on reports from other members on your same line. It also notifies you when the power is back on. We'll also send an estimated time of power restoration and outage cause, whenever possible.

4. What happens if I have multiple accounts?

You will receive a notification for each meter affected by the outage. The notification will include the service address of the meter.

5. Why does the message come from 550-50?

The 550-50 is the “short code” for CWEC’s text messaging service. It may be changed on your phone by saving it in your contacts and renaming it “CWEC Outage Notification” or any other desired name.

6. What if it says I have an outage and I don’t?

The message will ask you to call the number provided to let us know that you do have power, 800-377-2932.

7. Will it give me the estimated time when my power will be back on?

Yes, whenever possible it will give an estimated time of restoration.

8. Will it tell me what caused the outage?

Yes, whenever possible it will share the outage cause.

9. What if it says my power is back on and its not?

It is possible that two outages exist on a line and the main line was restored, but there still is a separate outage affecting your location. In that case, call the phone number included in the text message and report that you are still out of power, 800-377-2932.

10. Why did I receive a late restoration notice?

Even though power was restored at your location, you may not be notified of restoration until the entire line serving you and your neighbors is restored.

11. How should I contact CWEC if I have an outage?

Call our 24-hour outage line: 800-377-2932.

12. Can I opt out of outage notifications after signing up?

Yes, you can opt out at any time.

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Contact Us

Central Wisconsin Electric Cooperative

PO Box 100

10401 Lystul Road

Rosholt, WI  54473

 

Email: cwec@cwecoop.com

Phone: 715-677-2211

Toll Free: 800-377-2932

Pay by Phone: 1-844-239-0083

Fax: 715-677-4333

Office Hours: Monday thru Friday

7:30am - 4:00pm

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©2023 Central Wisconsin Electric Cooperative. A Touchstone Energy Cooperative.

  • Home
  • About Us
    • About Us
    • Board of Directors
    • Cooperative Principles
    • Capital Credits
    • Political Action
    • Member Involvement
    • Corporate Information
    • Employment Opportunities
    • Contact Us
    • History of Central Wisconsin Electric Cooperative
  • Electric Service
    • Service Map
    • New Construction
    • Conversion Guide
    • Service Disconnection
    • Service Requirements
      • CT Cabinets/Meters
      • New Service Hookup
      • Wiring Affidavit
    • Diggers Hotline
    • Outdoor Lighting
    • Vegetation Management
    • Tree Work Request
    • Power Line Safety
  • Billing
    • Pay Your Bill
    • Payment Options
    • New Member Application
    • Rates & Fees
    • Understanding Your Bill
    • Energy Assistance
    • Address Change
    • Member Contact Information
    • Meter Tampering Policy
    • Outage Notification
  • Member Services
    • Dairy Farm Rewiring Loan and Grant Program
    • Co-op Connections Program
    • Operation Round Up
    • STEAM Grant
    • Scholarship Opportunities
    • Youth Leadership Conference
    • Energy Audits
    • Energy Conservation Rewards
    • Load Management
    • Gift of Light
    • Life-Support Equipment
  • Products
    • GenerLink Transfer Switch
    • Water Heaters
  • Renewables
    • Complimentary Electric Vehicle Charging Station
    • CHARGE EV
    • New Distribution Generation System Procedures
    • Solar Demonstration System Output
    • Solar Demonstration System
  • Community
    • Economic Development
    • Community Room
    • Electric Demonstrations
    • Emergency Responder Safety Tips
    • Toys for Tots
    • Tree-Based Energy
    • Community Events Calendar
    • Shop Local Year-Round
  • News
    • 2023 Annual Meeting
    • Foundation for Rural Housing Reimbursment
    • Emergency Management Contacts
    • 2023 Member Photo Contest
    • 2022 "Life in Rural Wisconsin" Winning Photos
    • 2022 Member Appreciation Breakfast Photos
    • Safety Before & After Storms
    • Scam Alert
    • Electric Line Newsletter
    • Wisconsin Energy Cooperative News
    • Energy Efficiency Rebates Available
    • Food Pantry Collection
    • Momentary Interruptions