SIGN UP FOR FREE OUTAGE NOTIFICATIONS
Give us your meter or account number and your cell phone number and we'll send you a text message if the power goes out at your service location.
Standard text message rates may apply based on your plan with your mobile phone carrier.
Alerts you when Central Wisconsin Electric Cooperative (CWEC) is aware of an outage that affects your meter.
This service lets you know we are aware of the outage at your location and when it has been restored. As an example, if you left for work and there was no power, you would know when power has been restored. We'll also send an estimated time of power restoration and outage cause, whenever possible.
When CWEC’s outage management system predicts an outage based on reports from other members on your same line. It also notifies you when the power is back on. We'll also send an estimated time of power restoration and outage cause, whenever possible.
You will receive a notification for each meter affected by the outage. The notification will include the service address of the meter.
The 550-50 is the “short code” for CWEC’s text messaging service. It may be changed on your phone by saving it in your contacts and renaming it “CWEC Outage Notification” or any other desired name.
The message will ask you to call the number provided to let us know that you do have power, 800-377-2932.
Yes, whenever possible it will give an estimated time of restoration.
Yes, whenever possible it will share the outage cause.
It is possible that two outages exist on a line and the main line was restored, but there still is a separate outage affecting your location. In that case, call the phone number included in the text message and report that you are still out of power, 800-377-2932.
Even though power was restored at your location, you may not be notified of restoration until the entire line serving you and your neighbors is restored.
Call our 24-hour outage line: 800-377-2932.
Yes, you can opt out at any time.